Terms & Conditions
Welcome to Minomog. These Terms & Conditions govern your use of the Minomog website and services, including the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our services.
Updated April 10, 2025
By accessing or using the Minomog website, mobile applications, or any other platforms operated by Minomog (collectively, the "Services"), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our Services.
These Terms & Conditions constitute a legally binding agreement between you and Minomog regarding your use of the Services. You must be at least 18 years old or have the consent of a legal guardian to use our Services.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes indicates your acceptance of the modified terms.
Account Creation: To access certain features of our Services or to make purchases, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Create a strong password and keep it confidential
- Restrict access to your account
- Notify Minomog immediately of any unauthorized use of your account
- Ensure that you log out of your account at the end of each session
Account Termination: We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to Minomog, our users, or third parties, or for any other reason.
Product Availability: All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time.
Product Descriptions: We strive to accurately describe and display our products. However, we do not warrant that product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing: All prices are displayed in US dollars and are subject to change without notice. We reserve the right to correct any pricing errors that may occur. If the correct price of an item is higher than our stated price, we will contact you before shipping to determine if you want to proceed with the order at the correct price.
Order Acceptance: Your receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or problems identified by our security procedures.
Order Cancellation: Once an order has been placed, it may be canceled within 1 hour of placement by contacting our customer service team. After this window, we cannot guarantee cancellation as orders may already be in the processing stage.
Payment Methods: We accept various payment methods as indicated on our website, including major credit cards, debit cards, and other electronic payment methods. All payment information is encrypted and securely processed.
Authorization: By providing payment information, you represent and warrant that you have the legal right to use the payment method provided and that the information you supply is accurate.
Billing: Your card will be charged at the time of purchase. For pre-orders or backorders, your card may be charged at the time of order placement or when the item ships, as specified during checkout.
Taxes: Applicable sales tax will be added to your order based on the shipping address and the tax rates in effect at the time of your purchase.
Promotional Codes: Promotional codes and discounts may be available and must be entered at the time of checkout. These codes are subject to specific terms and conditions, including expiration dates and minimum purchase requirements.
Shipping Costs: Standard shipping costs $6.49 for all domestic orders under $100. Orders of $100 or more qualify for free standard shipping.
Processing Time: Orders are typically processed within 2-5 business days. During high-volume periods, processing may take up to 7 business days.
Delivery Time: Standard shipping delivery typically takes 4-10 business days after processing. Delivery times are estimates and not guarantees.
Shipping Restrictions: We currently ship to all 50 U.S. states and select international destinations. Some restrictions may apply to certain products or destinations.
Tracking Information: You will receive a shipping confirmation email with tracking information once your order has shipped.
Delivery Issues: Minomog is not responsible for delays or delivery failures due to incorrect or incomplete address information, customs issues, or other circumstances beyond our control.
Return Policy: You may return most items within 30 days of delivery for a refund. Items must be unused, unworn, and in their original packaging with all tags attached.
Non-Returnable Items: Certain items, including intimate apparel, earrings, personalized items, and items marked as "Final Sale," cannot be returned.
Return Process: To initiate a return, log into your account and follow the return process outlined in your order history.
Return Shipping: A return shipping fee of $6.49 will be deducted from your refund for standard returns. Return shipping is free for exchanges or if the return is due to a Minomog error.
Refund Processing: Refunds will be processed within 3-5 business days after we receive and inspect your return. Refunds will be issued to the original payment method used for the purchase.
Ownership: All content on the Minomog website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Minomog or its content suppliers and is protected by international copyright laws.
Trademarks: The Minomog name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Minomog or its affiliates. You may not use these marks without the prior written consent of Minomog.
License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:
- Modifying or copying our materials
- Using the materials for any commercial purpose
- Attempting to decompile or reverse engineer any software contained on the Minomog website
- Removing any copyright or other proprietary notations
- Transferring the materials to another person or "mirroring" the materials on any other server
User Content: By posting or submitting content to our website (such as product reviews or social media content tagged with our hashtags), you grant Minomog a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.
Disclaimers: THE SERVICES AND ALL PRODUCTS PROVIDED BY MINOMOG ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MINOMOG DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
MINOMOG DOES NOT WARRANT THAT:
- THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
- DEFECTS WILL BE CORRECTED
- THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
- THE PRODUCTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
Limitation of Liability: IN NO EVENT SHALL MINOMOG, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM:
- ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT
- PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO YOUR USE OF THE SERVICES
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES
- ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Dispute Resolution: Any dispute arising from or relating to these Terms & Conditions or your use of the Services shall first be resolved through informal negotiations. If a dispute cannot be resolved informally, both parties agree to resolve the dispute through binding arbitration in accordance with the American Arbitration Association's rules.
Arbitration: The arbitration shall be conducted in Broward County, Florida. The arbitration shall be conducted by a single arbitrator, and the arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver: You agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis, and that you will not seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action.
If you have any questions about these Terms & Conditions, please contact us at:
Minomog Corporation
Legal Department
3309 Confetti Ln
Margate, Florida 33063
United States
Email: cssupport@minomog.com
Phone: +1(202)-630-9435
Our customer service team is available Monday through Friday, 8 AM to 8 PM Eastern Time.